Here at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. If this is how you like to work, then please read on…
We are looking for an Employee (ER) Specialist to support our full ER Advisory Service, through expert knowledge and effective coaching. Priorities can change quickly so you will need to be resilient and adaptable, and in return we guarantee you will never be bored.
The role is full time on a hybrid working pattern, with a requirement to work from Head Office for two days per week and from home for the remainder. Drawing on your existing experience of complex case management you will be accountable for:
KEY ACCOUNTABILITIES
- The efficient management of early conciliation claims.
- Working with our legal providers to support the defence of tribunal claims
- To provide a high standard of advice and guidance on case escalations
- To review and make recommendations to improve our policy and procedures ensuring they comply with current legislation
- Review and amend template letters/policy documents/myHR content as required
- Manage ER project activity and initiatives
- Provide ad-hoc MI reporting
- Support the ongoing upskilling of retail managers and the HR team to develop ER capability
- To be an advocate and deliverer of business change
KEY SKILLS
- Agile and flexible approach to prioritising and undertaking tasks
- Ability to work pro-actively and use your own initiative
- Ability to challenge and influence
- Maintain strict confidentiality
- Effective planning and organisational skills
- Resilience and pragmatism
- Analytical skills and the ability to weigh up application of policy/procedure against risk
QUALIFICATIONS / KNOWLEDGE / EXPERIENCE
- A level or equivalent educational qualification (minimum)
- Ideally CIPD qualified or equivalent
- Excellent working knowledge of Employment law and proven application of being able to apply this practically in a workplace situation, including advising on redundancy, restructure, and TUPE
- Working knowledge of ET claims
- Effective use of Microsoft Word, Excel & PowerPoint
- Experience of using a variety of MI platforms to competently interrogate data
Make a difference to your career, we expect a lot but you’ll get a lot back in return. We will help you grow and develop your career and give you the freedom to show that you really care.
Alongside this we can offer you:
- A very competitive salary with an excellent benefits package
- 25 days holiday, plus 8 days bank holiday
- 10% store discount, 30% club individual restaurant discount
- Free parking
- Double discount weeks
- Highly subsidised restaurant onsite with our own Michelin Star Chef!
- Subsidised Costa onsite
- Discounted gym membership
- Charity fundraising events
- Educational sponsorship
- Enhanced maternity/paternity leave
- Long service awards
- Reward & recognition
- Online discounts at over 150 retailers and cashback on shopping, holidays, insurance and more!
Be Proud. Be brave. Be everything that makes us different. Be Iceland.