Here at Iceland, we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. We have a fantastic opportunity for a Senior BI & Reporting Analyst to join our eCommerce team within our Head Office in Deeside, near Chester.
Overview and Team:
The Insight and Analytics team within eCommerce is a fast-paced business critical area undergoing a program of growth and investment in people to ensure we get the best out of our data and support the wider online trading strategy. The role is ideal for an expert in Business Intelligence & Reporting who wants be part of this exciting growth, someone who is willing to put in the work to contribute to this growth and be rewarded with the support and training to drive their own development and career within the Iceland family!
The Role:
You will also be responsible for using innovative tools and technologies to develop eCommerce’s BI and Reporting Suite. The role may involve line management responsibility for a growing team of analysts.
Your focus will be on how we ensure that our teams have the information they need, in a timely and efficient manner to make effective decisions. You’ll do this by developing a suite of top-rate reporting and insight that enables your stakeholders to self-serve. You’ll work with senior stakeholders in the business and will also work with the other analytical teams and help to drive the whole business forward.
If you’re a person that wants to work out ‘The How and ‘The Why’ as much as ‘The What’, then this is the role for you!
- Lead and develop the BI and Reporting team.
- Overhaul our legacy reporting systems with modern and innovative tools and technologies.
- Support the Online Trading Strategy through providing up-to-date and accurate information to the relevant stakeholders.
- Use multiple data sources and work with our IT teams to ensure that our data is fit for purpose.
- Develop a wider understanding of how to interact with reporting within our trading, marketing, and operational teams to ensure they’re acting on correct information.
Key Skills and Experience:
Technical Analytical tools and methodologies
- At Iceland we have a wide variety of analytical tools and use multiple methodologies, we believe in developing the best toolbox we can to drive value from our data and constantly review and build out new ways of working. Across the team we are utilising tools such as SAS and SQL, leveraging web analytics to understand our customers, developing our reporting delivery through visualisation tools such as Power BI and trialling new modelling techniques to segment our customers. As a senior member of the online analytics team, you will be expected to help drive and develop these tools and ways of working, so a good working knowledge of analytical coding languages and visualisation tools would be required.
Other skills and competencies:
- Experience in a data visualisation tool (e.g., Power BI, Tableau, etc.)
- Stakeholder management is essential to this role.
- Experience in line management would be an advantage, but full support and training will be available for applicants ready to take the step up from a single contributor to a leader.
- Good knowledge of Microsoft Office products including a proven track record in using Excel (or similar) to manipulate/interrogate data and present findings in an understandable and engaging way.
- Create engaging presentations based on findings and articulate technical details to a non-technical audience.
- The ability to gather, interpret and combine data from a multitude of sources and formats.
- The ability to deliver accurate, relevant, and timely information, based on solid research.
You can make a real difference with your career at Iceland, we expect a lot but you’ll get a lot back in return. We will help you grow and develop your career and give you the freedom to show that you really care.
Alongside this we can offer you:
- A very competitive salary with an excellent benefits package
- 25 days holiday, plus 8 days bank holiday
- Flexible working
- 15% store discount, 30% club individual restaurant discount
- Free parking
- Double discount weeks
- Highly subsidised restaurant onsite with our own Michelin Star Chef!
- Subsidised Costa onsite
- Discounted gym membership
- Charity fundraising events
- Educational sponsorship
- Enhanced maternity/paternity leave
- Long service awards
- Reward & recognition
- Online discounts at over 150 retailers and cashback on shopping, holidays, insurance and more!
Be Proud. Be brave. Be everything that makes us different. Be Iceland.