This vacancy is now closed

North Wales- Head Office
Contract type
Full time


REMOTE ROLE - 12 month FTC

We have a new opportunity for an Employee Engagement and Relations Specialist to join our HR Department. We are looking for someone to be an advocate for the employment relationship supporting Employee Relations, Wellbeing, D&I & Reward, through the creation of transparent policy, process and undertaking relevant project work to drive engagement. The ideal candidate will share best practice across group and associated companies.


  • To provide a high standard of advice and guidance on ER and Engagement activity  in accordance with strategic operational and legislative requirements. To work in collaboration with specialist teams to deliver activity aligned to: Wellbeing, D&I, Reward and Employee Relations that meet both business and customer need.
  • To continually assess our policy and procedures ensuring they comply with current legislation and align with strategy and culture.
  • To be a proactive participant in project work as required within the team or as part of wider cross functional working group
  • Involvement in group related BAU activity and case escalations
  • To create and deliver ER training sessions as required to drive capability within the HR function.
  • To support the in-house and /or third party legal providers in their management of Iceland and Group tribunal claims, providing clear instruction on any settlement discussions.



-        Consistent and legally compliant ER practices in place, underpinned by robust company policies

-        Improved compliance on ER issues

-        Collation and analysis of data e.g. Tribunal claims, disciplines, redundancies, and continuous education of line managers



-        Agile communication skills

-        Strong presentation skills

-        Effective Planning and Organisational skills

-        Resilience

-        Ability to influence

-        Analytical skills

-        PC literate



-        5 years previous HR experience

-        Minimum CIPD qualified level 5 or working towards

-        Desirable - Previous experience of Tribunals / Acas Early Conciliation

-        Experience of managing multiple stakeholder relationships


Make a difference to your career, we expect a lot but you’ll get a lot back in return. We will help you grow and develop your career and give you the freedom to show that you really care.

 Alongside this we can offer you:

  • A very competitive salary with an excellent benefits package
  • Hybrid working
  • 25 days holiday, plus 8 days bank holiday
  • Flexible working
  • 15% store discount, 30% club individual restaurant discount
  • Free parking
  • Highly subsidised restaurant onsite with our own Michelin Star Chef!
  • Subsidised Costa onsite
  • Discounted gym membership
  • Charity fundraising events
  • Educational sponsorship
  • Enhanced maternity/paternity leave
  • Long service awards
  • Reward & recognition


    Be Proud. Be brave. Be everything that makes us different. Be Iceland.



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