This vacancy is now closed

Contract type
Full time

Do you want to work for a company that goes the extra mile for its customers, colleagues and communities? Are you resilient, efficient, and productive? Can you lead by example? If so, then why not join our family.

At Iceland, we value, recognize, and celebrate all colleagues for their good work. We pride ourselves on being team players who can work collaboratively with others. We offer some great opportunities for career progression and development, alongside a competitive salary and a great benefits package.

Iceland's IT Department are looking for a driven Business Analyst who can effectively liaise across IT and business departments in the coordination and gathering of requirements.

Purpose of Role

The role of a Business Analyst (BA) Include identifying Iceland’s Objectives and problems, understanding business requirements from the relevant dept and stakeholders, offering unique and feasible solutions to problems, providing feedback on implementation, gauging functional and non-functional requirements. A BA also conducts research, data analysis, testing and documentation to support the delivery of business solutions.

Key Accountabilities

Below is a list of activities for which the Business Analyst is responsible for performing within a given system or business area.

  • Gathering, producing and analysing the business requirements from the stakeholders
  • Translating the business requirements into functional and non-functional specifications for the technical teams
  • Creating and maintaining various documents, such as business cases, user stories, use cases, wireframes, data models, and test cases
  • Validating and verifying the solutions against the requirements and make sure they meet the quality standards
  • Assisting in the communication and relationship between the business and technical teams throughout the project lifecycle
  • Conducting user acceptance testing and providing feedback and support to the users
  • Evaluating the outcomes and benefits of the solutions and providing recommendations for improvement


Manage and keep up to date individual project documentation to include the following, if applicable:

  • Detailed business requirements
  • Turning business requirements into functional and non-functional specifications
  • To assist internal teams/depts. When gathering their requirements, understanding the business process
  • Periodic Reporting for the IT leadership team
  • Relevant project documentation and user guides

Adherence to the agreed / approved project :

  •   Timescale
  •  Deliverables


  • No minimum qualifications are required, although formal qualifications would be an advantage
  • Knowledge of Microsoft Azure DevOps would be an advantage
  • An ability to communicate clearly and persuasively with different audiences, both verbally and in writing
  • An ability to analyse complex problems and data and provide logical and creative solutions
  • An ability to work independently and collaboratively with diverse teams and stakeholders
  • An ability to manage multiple tasks and prioritise effectively
  • Attention to detail and a commitment to quality and accuracy
  • A willingness to learn new skills and adapt to an ever changing environment
  • Management
    • Skill in organising resources and establishing priorities
    • Communications and relationship management

Benefits package:

  • 15% discount in Iceland stores
  • 30% discount at Club Individual Restaurants
  • 33 days holiday (including bank holidays)
  • Pension (NEST)
  • Free onsite parking
  • Onsite electric car charging ports
  • Subsidised staff restaurant and Costa Coffee
  • Access to savings, discounts and cashback through Reward Gateway
  • Christmas vouchers
  • Refer a Friend Scheme
  • Christmas Savings scheme
  • Discounted dry cleaning
  • Long service awards



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