We have an exciting opportunity for a Workforce Insight Analyst to join our HR Department.
As a pivotal member of the Workforce Management (WFM) team, the Workforce Insight Analyst plays a crucial role in our dynamic, people-centric family business.
In this role, you will be encouraged to infuse innovation and fresh perspectives into various aspects of retail, workforce, HR, and financial insight reporting. Initially, you will focus on providing descriptive and diagnostic insights. As you become more established, you will progress to delivering predictive and prescriptive foresights, concentrating on three key areas: colleague, customer, and cost.
We are committed to supporting your growth and development, empowering you to challenge conventional thinking and avoid groupthink pitfalls. Your contributions will be championed, and you will be an integral part of a successful and collaborative team.
Skills:
- Attention to Detail: High level of accuracy and attention to detail in data analysis and reporting, ensuring the integrity of insights and recommendations.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely to diverse audiences. Experience of building presentations with intrigue that influence direction and deliver results.
- Stakeholder Management: Proven experience in building and maintaining relationships with stakeholders across various departments to understand their needs and deliver relevant insights.
- Problem-Solving Skills: Strong critical thinking and problem-solving abilities, with a proactive approach to identifying opportunities for improvement and addressing challenges.
- Project Management Skills: Ability to manage multiple projects simultaneously, ensuring timely delivery of insights and reports while maintaining high standards of quality.
Attitude:
- Customer-Centric and Driven: Your role goes beyond mere reporting; it is about making data meaningful and impactful for our unique and extraordinary retail business.
- Champion of Innovation: Fresh ideas are not only welcomed but celebrated. You will design and implement innovative ways to present data that is both insightful and thought-provoking.
- Agile and Adaptable: You will take an agile approach to scoping and developing reporting ensuring they are flexible and tailored to diverse audiences, from store teams and field roles to HQ departments.
- Balanced and Poised: You will expertly balance the demands of a fast-paced business environment with the need for integrity in insights, which are crucial to the decision-making process.
- Insightful and Disruptive: Driven by curiosity, you will uncover new insights and have the confidence to challenge the status quo, fostering a culture of continuous improvement.
Essential:
- Advanced Analytical Skills: Proficient in handling large datasets, data modelling, data manipulation, and data visualization, including the creation of dashboards.
- Excel Proficiency: Advanced skills in Excel, encompassing data manipulation techniques such as VBA and Macros.
- SQL Competency: Intermediate to advanced proficiency in SQL.
- Visualization Tools: Experienced in using visualization tools such as PowerBI.
Desirable:
- Demonstrated expertise in analytical roles, particularly within retail, workforce management, resource planning, or forecasting, with a strong emphasis on deriving insights from data analysis.
- Programming Knowledge: Familiarity with additional programming languages, including JavaScript and Python.
Make a difference to your career, we expect a lot but you’ll get a lot back in return. We will help you grow and develop your career and give you the freedom to show that you really care.
Alongside this we can offer you:
- 15% discount in Iceland stores
- 30% discount at Club Individual Restaurants
- 33 days holiday (including bank holidays)
- Pension (NEST)
- Free onsite parking
- Onsite electric car charging ports
- Subsidised staff restaurant and Costa Coffee
- Christmas vouchers
- Refer a Friend Scheme
- Christmas Savings scheme
- Long service awards