As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Admin Assistant to join our growing business on a permanent basis.
PURPOSE OF THE ROLE
Provide administrative support to the International & Partnerships department in relation to day-to-day activities, ensuring that work is accurately, promptly and effectively carried out to support with achieving growth targets into new and existing markets.
KEY ACCOUNTABILITIES
Provide support with:
- back office management, raising POs, processing of orders and resolving queries
- onboarding of new partners, including maintaining new business documents
- projects including research, planning and implementation
- B2B delivery implementation with retail teams
· Liaise with internal colleagues and suppliers to obtain additional product information and artworks to allow for in-market product registration
· Create and maintain supporting documents to implement cycle changeovers
· Generate and distribute reports to assist partners with cycle implementation, product updates, sales data, and trends
· Work with the marketing team to create and maintain sales and cycle NPD packs
· Completion of NLFs and partner product documentation to ensure accurate product setup
· Updating of product and range information on Iceland & partner systems
· Create and maintain customer meeting packs as required
· Arrange product samples and tastings when requested, co-ordinating with the relevant third parties
· Maintain customer contact and information databases inc. SharePoint sites
· Support the overall department with ad hoc tasks and activities as required
SKILLS/KNOWLEDGE/EXPERIENCE
· Proficient with Microsoft Office, intermediate Excel desirable
· Strong communicator both verbally and written
· Ability to build relationships at all levels
· Good attention to detail
· Sense of urgency and pace in managing their workload
· Proactive approach in dealing with problems and queries in a busy and fast paced environment
· Team player
Alongside this we can offer you:
- 15% discount in Iceland stores
- 30% discount at Club Individual Restaurants
- 33 days holiday (including bank holidays)
- Free onsite parking
- Onsite electric car charging ports
- Subsidised staff restaurant and Costa Coffee
- Christmas vouchers
- Refer a Friend Scheme
- Christmas Savings scheme
- Discounted dry cleaning
- Long service awards