As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate HR Administrator to join our growing business on a permanent basis.
Purpose of the role;
To provide comprehensive administration support across the HR function, ensuring the
provision of an excellent HR service to managers, employees and other internal / external
stakeholders through the employee life cycle.
In this role you can expect to:
- Prioritise your workload effectively to meet deadlines, manage multiple tasks, and use initiative and ability to work autonomously with minimal supervision.
- Ensure accuracy of all administration duties as crucial to the integrity of our service to key stakeholders, and provide bespoke administrative support to the specialist functions
- Maintain consistent HR electronic filing, ensuring accuracy of information in line with GDPR requirements
- Support the training team with the booking and coordination of courses
- Process transactional HR requests i.e. starters/leavers/contractual changes in line with agreed SLA's
- Respond to queries relating to HR processes and practices and escalating when required
- Support Line Managers with troubleshooting queries throughout the employee lifecycle
- Process candidates and communicate with stakeholders through the Second Chance Initiative
You should apply if you have:
· Advanced MS Office skills and experience of using multiple web-based applications
· Strong oral communication, listening, and writing skills with the ability to present updates and contribute actively in team meetings
· The ability to co-ordinate, plan and prioritise work in a rapidly changing environment whilst ensuring deadlines are met
· The ability to quickly build rapport with colleagues and internal customers & the ability to recognise and handle sensitive/confidential information
· Experience of managing stakeholders
· Strong customer service approach / solution orientated
· Worked in an HR environment or working towards HR qualification would be preferred
Alongside this we can offer you:
🏆 Best Place to Work 2025
👥 Supportive and collaborative team
🩺 Healthcare and cash back plans
💰 15% discount in our stores and 30% discount in our group restaurants
🛍️ Partner discounts
🍴 Subsidised on site restaurant and Costa (Head Office)
🫶🏽 Mental, physical and financial wellbeing support